Simulated workplaceCAQA Shire of Brightwater is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
LGACAQA Brightwater ShireSimulated workplace
Simulated workplace
Assessment

Assessment scenarios

Eight role-based tasks set in the business. Each one tells you who you are, what has happened, what to produce and which documents and systems to use.

2 Entry4 Intermediate2 Advanced
  1. Sign in as the role
    Use the Sign in button in the header and pick the person the scenario names.
  2. Read the brief and open the inbox
    The work request in your inbox links to the scenario and to the documents you need.
  3. Do the tasks in the systems
    Tick each task as you go. Your records and notes stay in this browser.
  4. Print the evidence summary
    Hand it to your assessor with the deliverables listed in the scenario.
Entry2 to 3 hoursGovernance and Customer Service

Log and triage a day of customer requests

You are the relieving Customer Service Officer at the Brightwater front counter.

8 tasks · 3 units

Open scenario
Intermediate2 to 3 hoursFinance and Rates

Assess a financial hardship application

You are the Rates Officer in Finance and Rates.

8 tasks · 3 units

Open scenario
Intermediate3 to 4 hoursPlanning and Building Services

Assess a change of use application in a heritage overlay

You are the Planning Officer in Planning and Building Services.

8 tasks · 4 units

Open scenario
Entry2 to 3 hoursInfrastructure and Works

Prepare the School Lane footpath repair site

You are a Works Crew Leader at the Kellerton depot.

8 tasks · 3 units

Open scenario
Advanced3 to 4 hoursCommunity Safety and Regulatory Services

Review market day parking controls and prepare a court brief

You are the Senior Ranger in Community Safety and Regulatory Services.

7 tasks · 4 units

Open scenario
Intermediate3 to 4 hoursCommunity Development and Libraries

Plan the Marlow Flat skate park consultation

You are the Community Development Officer.

8 tasks · 4 units

Open scenario
Advanced4 to 5 hoursGovernance and Customer Service

Prepare the council report on the asset management strategy

You are the Coordinator Asset Management reporting to the Manager Infrastructure and Works.

8 tasks · 4 units

Open scenario
Intermediate2 to 3 hoursInfrastructure and Works

Report and investigate two depot incidents

You are the Occupational Health and Safety Coordinator.

8 tasks · 3 units

Open scenario