For trainers and assessors
How to use CAQA Shire of Brightwater with your students, what is included, and the mapping to the Local Government.
One simulated business, ready for assessment
A complete fictional employer
Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.
14 controlled documents
Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.
5 working systems
Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.
Inbox, notices and calendar
Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.
8 assessment scenarios
Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.
Mapping to current units
Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.
A typical delivery pattern
- Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
- Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
- Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
- Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
- Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
- Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Scenarios mapped to current units
Codes and titles were taken from training.gov.au on 10 September 2026 (Local Government, release 1.0, developed by Public Skills Australia). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.
| Scenario | Level | Units of competency | Qualifications |
|---|---|---|---|
| Log and triage a day of customer requests Governance and Customer Service | Entry | LGACOR001 Work in local governmentLGACOR005 Represent council in the communityLGAREG003 Manage conflict situations in a regulatory environment | LGA20120 Certificate II in Local GovernmentLGA30120 Certificate III in Local Government |
| Assess a financial hardship application Finance and Rates | Intermediate | LGACOR002 Administer ratesLGACOR001 Work in local governmentLGACOR011 Analyse financial reports and budgets | LGA30120 Certificate III in Local GovernmentLGA40120 Certificate IV in Local Government |
| Assess a change of use application in a heritage overlay Planning and Building Services | Intermediate | LGAPLA001 Interpret and apply development planning legislation, schemes and instrumentsLGAPLA002 Perform minor development assessmentsLGAPLA005 Protect heritage and cultural assetsLGACOR001 Work in local government | LGA40120 Certificate IV in Local GovernmentLGA50120 Diploma of Local Government |
| Prepare the School Lane footpath repair site Infrastructure and Works | Entry | LGAOPS001 Prepare for operational worksLGAOPS002 Prepare site for new operational worksLGACOR001 Work in local government | LGA20120 Certificate II in Local GovernmentLGA30120 Certificate III in Local Government |
| Review market day parking controls and prepare a court brief Community Safety and Regulatory Services | Advanced | LGAREG001 Implement parking controlsLGAREG002 Provide evidence in courtLGAREG003 Manage conflict situations in a regulatory environmentLGACOR005 Represent council in the community | LGA40120 Certificate IV in Local Government |
| Plan the Marlow Flat skate park consultation Community Development and Libraries | Intermediate | LGACOR007 Conduct community consultationsLGACOR006 Provide public educationLGACOR005 Represent council in the communityLGACOR009 Manage grants | LGA40120 Certificate IV in Local GovernmentLGA50120 Diploma of Local Government |
| Prepare the council report on the asset management strategy Governance and Customer Service | Advanced | LGACOR008 Provide advice to councilLGACOR010 Oversee asset management strategyLGACOR011 Analyse financial reports and budgetsLGAMEM003 Contribute to high level strategic decision making | LGA50120 Diploma of Local GovernmentLGA50220 Diploma of Local Government - Elected Member |
| Report and investigate two depot incidents Infrastructure and Works | Intermediate | LGACOR001 Work in local governmentLGAOPS005 Manage civil plant and resourcesLGAOPS001 Prepare for operational works | LGA30120 Certificate III in Local GovernmentLGA40120 Certificate IV in Local Government |
All 5 current qualifications in LGA
The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.
| Code | Title | Level | Status here |
|---|---|---|---|
| LGA20120 | Certificate II in Local Government | Certificate II | Featured here |
| LGA30120 | Certificate III in Local Government | Certificate III | Featured here |
| LGA40120 | Certificate IV in Local Government | Certificate IV | Featured here |
| LGA50120 | Diploma of Local Government | Diploma | Featured here |
| LGA50220 | Diploma of Local Government - Elected Member | Diploma | Featured here |
Delivery and LMS compatibility
Hosted web application
Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.
LMS ready
Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.
Privacy by design
Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.
Accessibility and motion
Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.
Licensing and usage
RTO licence
Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.
Intellectual property
All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.
Branding and customisation
Branding
A private copy with the RTO's own business name, colours and logo can be produced on its own address.
Content
Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.
Integration
Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.
Questions trainers ask
How do I use this site with my students?
Assign a scenario, give the student the role described in it, and let them work through the tasks using the documents in the library and the record systems. Each scenario lists the units it supports and the evidence to collect.
How do students sign in?
Students use the sign-in link on the home page with the class code your RTO has been issued. Each student gets their own workspace so records they create do not overwrite another student's work.
Where are student records kept?
Everything a student enters in the Customer Request System, the Rates and Property Register, the Planning Application Register, the works orders and the incident register is stored in their own workspace and can be exported by the assessor as a PDF or spreadsheet.
Can I reset a system back to the starting data?
Yes. Each system has a reset control in the assessor menu that restores the eight seed records and removes the student's entries. Reset one system or the whole workspace.
Can I change the documents or add my own?
Assessors can add their own policies, forms and templates to the library and can hide documents that are not relevant to a unit. The controlled documents supplied with the site cannot be edited but can be copied and adapted under your own document code.
How do I map a scenario to a different unit?
Open the scenario in the assessor menu and edit the units list. Codes must be current on training.gov.au; the site checks the code when you save and shows the exact title.
Talk to CAQA
Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.