Simulated workplaceCAQA Shire of Brightwater is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
LGACAQA Brightwater ShireSimulated workplace
Simulated workplace
Staff directory

The people

Ten roles you will work with. Sign in as any of them to personalise the workspace. All people are fictional.

Every person here is fictional. Names, roles and biographies were invented by CAQA for the simulation and do not describe any real person.
HM

Helen Marchetti

Chief Executive Officer
Executive · she/her

Helen has led the administration for six years and is the council's principal adviser on strategy, finance and governance.

DN

Daniel Nguyen

Manager Governance and Customer Service
Governance and Customer Service · he/him

Daniel runs council meetings, the customer request system and the policy registers, and joined the shire from a metropolitan council four years ago.

FA

Fiona Abernethy

Manager Finance and Rates
Finance and Rates · she/her

Fiona is a chartered accountant who has managed the budget, rates and financial reporting for nine years.

TK

Tom Kaczmarek

Manager Planning and Building
Planning and Building Services · he/him

Tom is a registered planner who has assessed applications and advised council on the planning scheme for eleven years.

JW

Jarrah Williams

Manager Infrastructure and Works
Infrastructure and Works · he/him

Jarrah is a civil engineer who has run the depot, capital works and asset management program for five years.

PS

Priya Sundaram

Manager Community Safety and Regulatory Services
Community Safety and Regulatory Services · she/her

Priya leads the rangers, environmental health officers and local laws team and has been with the shire for seven years.

AL

Ash Lindqvist

Manager Community Development and Libraries
Community Development and Libraries · they/them

Ash oversees libraries, grants, consultation and youth services and joined the shire three years ago from a community health organisation.

BT

Bec Thornton

Customer Service Officer
Governance and Customer Service · she/her

Bec staffs the Brightwater front counter and phones, logging and triaging around sixty customer requests a day, and has been here two years.

SD

Sam Delacroix

Rates Officer
Finance and Rates · he/him

Sam issues rate notices, sets up payment arrangements and assesses hardship applications, and has worked in the rates team for four years.

HT

Hemi Tauroa

Works Supervisor
Infrastructure and Works · he/him

Hemi supervises the Kellerton road crews, allocates plant and runs the daily pre-start, and has been on the depot floor for twelve years.