Simulated workplaceCAQA Shire of Brightwater is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
LGACAQA Brightwater ShireSimulated workplace
Simulated workplace
Organisation

Our departments

Six departments make up the business. Each page shows the purpose, the people, the measures that matter and the systems the team works in.

Governance and Customer Service

Runs the front counter, the call centre and the customer request system, supports council meetings and councillors, maintains the delegations and policy registers, handles freedom of information and privacy requests, and coordinates the audit and risk committee.

Manager Governance and Customer Service18 staff

Finance and Rates

Prepares the annual budget and long-term financial plan, levies and collects rates and charges, manages payments, debtors and creditors, administers financial hardship and rebate applications, and produces the monthly and annual financial reports for council and the Auditor-General.

Manager Finance and Rates14 staff

Planning and Building Services

Administers the Brightwater Planning Scheme, assesses planning permit applications, provides strategic planning advice to council, issues building permits, inspects building work and manages heritage overlays and native title considerations across the shire.

Manager Planning and Building12 staff

Infrastructure and Works

Plans, builds and maintains the shire's roads, bridges, footpaths, drainage, buildings, parks and plant fleet from the Kellerton depot, manages the capital works program and asset management plans, and responds to storm, flood and road emergencies after hours.

Manager Infrastructure and Works62 staff

Community Safety and Regulatory Services

Enforces local laws, parking controls, animal management and fire prevention requirements, conducts environmental health inspections, issues permits and infringements, prepares briefs of evidence for court, and manages conflict with fairness and safety.

Manager Community Safety and Regulatory Services16 staff

Community Development and Libraries

Delivers library, youth, early years and maternal and child health services, runs the community grants program, coordinates community consultations and public education campaigns, and supports volunteer committees, events and emergency relief and recovery.

Manager Community Development and Libraries24 staff