Simulated workplace
Department
Finance and Rates
Prepares the annual budget and long-term financial plan, levies and collects rates and charges, manages payments, debtors and creditors, administers financial hardship and rebate applications, and produces the monthly and annual financial reports for council and the Auditor-General.
Responsibilities
What the team is accountable for
- Issue annual and instalment rate notices
- Administer payment arrangements, rebates and hardship applications
- Maintain the property and valuation database
- Prepare the budget, financial plan and monthly reports
- Manage accounts payable, receivable and grant acquittals
Performance measures
How we know it is working
96.2%
Rates collected by 30 June
88%
Hardship applications decided within 10 days
94%
Creditors paid within 30 days
People
Who works here
FA
Fiona Abernethy
Manager Finance and Rates
Fiona is a chartered accountant who has managed the budget, rates and financial reporting for nine years.
SD
Sam Delacroix
Rates Officer
Sam issues rate notices, sets up payment arrangements and assesses hardship applications, and has worked in the rates team for four years.
Systems
Where the work is recorded
Scenarios
Assessment tasks in this department
Documents